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Q: I am a registered attendee and don't know my access key, what do I do?
A: Select the 'login' button at the top of the website and use the 'forgot access key' option. Be sure to use the same email to retrieve your access key as you did to register for the conference. If you are still having issues, please stop by the IECA Registration Desk at the Convention Center or email info@ieca.org
Q: What Time Zone does the conference take place in?
A: The conference will take place in Central Standard Time. All schedule times on the event website will display in your local time zone OR Central Standard Time, depending on the settings you chose in your My Account profile.
Q: How do I claim my credit on earned Professional Development Hours?
A: On each session/presentation description that offers professional development you will find a “claim credit” button. This will take you to a survey for the session. To unlock the session evaluation you will need to input the provided verification code to unlock the ability to claim credit for that session. You can complete classroom survey's anytime and you will claim your certificate from the conference when you are completed with all the education sessions you wish to participate in. We highly suggest making note of the verification codes or unlocking sessions immediately upon completion to keep track of the sessions you have attended.
Q: How do I search for exhibitors?
A: Select Expo Hall from the left hand navigation, then you can search the interactive floor plan or the exhibitor listing.